Market Tracker documentation
How to use Native Base Market Tracker: the Carriers grid, Carrier File, Leads, Watch List, Book, Trends, team seats, billing and the MCP connector.
Native Base Market Tracker is FMCSA carrier data for commercial trucking insurance teams. It has six tabs. Each one answers a different question:
- Carriers: who is out there, and which of them look worth a call.
- Leads: who needs coverage right now.
- Carrier File: everything known about one USDOT.
- Watch List: what changed on the carriers you are tracking.
- Book: how your own book of business looks against live federal data.
- Trends: how big a segment is, before you work it.
If you have just been given a seat, start with Getting started with Market Tracker. If you are deciding whether to buy one, Plans, seats and what's included covers what a subscription gets you.
Unfamiliar term on screen? The glossary defines every one the interface uses. Sizing a segment before you work it is Trends.
Looking for background rather than instructions? The guides cover the underlying subject matter: what an X-date is, how CSA scores work, how to verify a carrier's insurance.
Getting started
- Getting started with Market TrackerYour first session in Market Tracker: sign in, find a carrier by name or USDOT, open its file, save a filter as a view, and export the result to CSV.
- Plans, seats and what's includedWhat a Market Tracker seat includes, how the 7-day trial is earned, which tabs need which entitlement, and what happens to access when a subscription lapses.
Core workflows
- The Carriers gridHow the Carriers grid works in Market Tracker: searching by name, USDOT or MC number, the default view, the peek drawer, sorting, density and paging.
- Carriers filter referenceEvery filter on the Market Tracker Carriers grid: what each one matches, the values it accepts, and what an empty result usually means.
- Saved views and email alertsSave a Market Tracker filter set as a view, get daily or weekly email when new carriers match it, and understand why a broad view might never email.
- Exporting to CSV and ExcelHow to export the Market Tracker Carriers grid to CSV or Excel, which rows are included, the row caps on each format, and the hourly export limit.
- The Carrier FileWhat each of the twelve Carrier File tabs shows in Market Tracker, how to deep-link to one, and what an empty section means versus missing data.
- ACORD autofill and submission packetsGenerate a prefilled ACORD form or a multi-page submission packet from a carrier's record in Market Tracker, and know which fields never prefill.
- LeadsThe five Market Tracker lead feeds, what event puts a carrier into each one, and how the window, state and fleet filters narrow them.
- Lead pullsBuild a cold-outreach list in Market Tracker by insurer, state and city, then export it. Covers what a pull returns and the hourly export limit.
- Watch ListTrack carriers in Market Tracker and see exactly what changed since you started watching, import your book by CSV, and receive the daily email digest.
- TrendsMarket-size any Carriers filter in Market Tracker: geography, fleet mix, operating radius, top insurers, coverage on file and cargo mix. Desktop only.
- Book of businessImport your agency's book from an AMS export into Market Tracker, map the columns, read the match states, and act on the signals raised against live FMCSA data.
- Work queue and renewal deskAssign, snooze and close the tasks Market Tracker raises against your book, work the renewal pipeline, and generate a loss-run request for a client.
Account
- Team and seatsInvite teammates to Market Tracker, understand the Owner, Admin and Member roles, and see how adding a seat changes what your team is billed.
- Subscription and billingRead your Market Tracker subscription status, find invoices in the Stripe portal, cancel at period end, and resume a lapsed plan in one click.
Reference
- Market Tracker glossaryDefinitions for every term Market Tracker uses on screen: X-date, ISS, BASIC, BI/PD, writing paper, reincarnation, footprint, shopper, reach and more.
- Limits and capsEvery cap in Market Tracker in one table: watch list size, saved views, export rows, the hourly export limit, import sizes and MCP free-tier calls.
- How current the data isWhen Market Tracker's carrier data refreshes, why a Watch List digest arrives daily, and what an empty section on a Carrier File actually means.
- TroubleshootingThe error messages Market Tracker actually shows, what each one means, and what to do next, exports, imports, ACORD generation, alerts and access.
#Something not covered here?
Troubleshooting lists the errors the app actually shows and what to do about each. If that does not cover it, email info@alfabolt.com.
Last reviewed